This Privacy Policy explains how M Studio (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit our website, communicate with us, or use our services.
We are committed to protecting your privacy in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable laws of the Republic of South Africa.
By using our website or services, you agree to the terms of this Privacy Policy.
We may collect the following types of personal information:
Name and surname
Email address
Phone number
Company name
Physical address (if required for billing or delivery)
Project details and briefs
Payment and invoicing information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent on site
Referring website addresses
We may use cookies and similar technologies to improve user experience, analyse website traffic, and understand user behaviour.
You may disable cookies in your browser settings, although this may affect website functionality.
We use your personal information for the following purposes:
To provide and deliver our services
To communicate with you regarding projects, quotes, and invoices
To process payments and manage accounts
To respond to enquiries and support requests
To improve our website, services, and customer experience
To comply with legal and regulatory obligations
To send important service-related updates
We will not use your personal information for unrelated purposes without your consent.
We process personal information based on:
Your consent
The performance of a contract
Compliance with legal obligations
Our legitimate business interests, provided these do not override your rights
We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties only where necessary, including:
Hosting providers
Payment processors
Email service providers
Domain registrars
Software and service providers required to complete your project
All third-party service providers are required to handle your information securely and in accordance with applicable data protection laws.
We take reasonable technical and organisational measures to protect your personal information against:
Loss
Misuse
Unauthorised access
Disclosure
Alteration or destruction
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
Fulfil the purpose for which it was collected
Comply with legal, tax, and accounting requirements
Resolve disputes
Enforce agreements
When no longer required, personal information will be securely deleted or anonymised.
You have the right to:
Access your personal information held by us
Request correction of inaccurate or incomplete information
Request deletion of your personal information, where legally permissible
Object to processing of your information in certain circumstances
Withdraw consent where processing is based on consent
To exercise these rights, you may contact us using the details provided below.
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, policies, or content of third-party websites and encourage you to review their privacy policies separately.
Cookies help us improve website functionality and user experience.
You can manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without appropriate consent from a parent or guardian.
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations.
Updated versions will be posted on our website with a revised effective date.
If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:
M Studio
Email: support@mosebostudio.co.za
Phone: +27 12 004 2048
Location: South Africa
Effective Date: 01 June 2026
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